Appendix FM Partner Rules

27 Mar Appendix FM Partner Rules

Posted at 19:48h in Immigration Law by temp

2025 Guidance and Key Considerations for LGBT Applicants

By Arona St James Solicitors

March 2025

The UK’s Appendix FM Partner Rules govern immigration applications for partners of British citizens and settled persons. The 2025 caseworker guidance introduces greater flexibility in proving relationships, especially for couples unable to cohabit. However, LGBT applicants still face unique challenges due to cultural, legal, and evidentiary barriers.

This guide explains how the latest rules apply, the difficulties LGBT couples may encounter, and strategies to strengthen partner visa applications.

Understanding Appendix FM Partner Rules in 2025

To qualify for a partner visa under Appendix FM, applicants must prove a genuine and subsisting relationship using one of the following criteria:

Marriage or Civil Partnership

1. Couples in a legally recognized marriage or civil partnership (in the UK or abroad) must provide official documentation.
2. They must also meet financial and suitability requirements.

Cohabitation for Two Years

3. Couples who have lived together for at least two years can submit evidence such as:

Joint tenancy agreements
Shared utility bills
Financial records

Non-Cohabiting Relationships of Two Years

4. Couples who cannot cohabit due to cultural, legal, or work-related reasons must provide alternative proof of an ongoing and committed relationship.

5. Acceptable evidence may include:

Regular communication (e.g., phone records, emails, social media interactions)
Financial support between partners○ Visits or time spent together

The 2025 caseworker guidance provides additional flexibility in assessing non-cohabiting relationships, but significant challenges remain—particularly for LGBT applicants.

How 2025 Caseworker Guidance Affects LGBT Partner Applications

Evidential Requirements

Caseworkers strictly assess relationship evidence under Appendix FM-SE.
Missing key documents can lead to refusals, though minor omissions may be corrected under evidential flexibility provisions.

Evidential Flexibility

If an applicant provides incomplete evidence, caseworkers may request additional documents rather than refusing the application outright.
However, complete lack of required proof (e.g., no communication records) will likely lead to refusal.

Genuineness Assessments

Under GEN.1.5, caseworkers can question authenticity if they have reasonable doubts.
Non-cohabiting couples (especially LGBT applicants) may struggle with subjective scrutiny, as caseworkers rely on alternative evidence such as:
■ Travel history
■ Witness statements
■ Personal correspondence

Exceptional Circumstances Clause

If an applicant fails standard requirements, caseworkers must consider “exceptional circumstances” under GEN.3.1–GEN.3.3.
Examples of exceptional circumstances:
■ The applicant and their partner were forced apart due to persecution in their home country.
■ Legal restrictions on same-sex relationships made cohabitation impossible.

Challenges for LGBT Couples Under Appendix FM

Cultural and Legal Barriers

Many countries criminalize same-sex relationships or refuse to recognize them legally.
LGBT applicants may struggle to provide joint financial records or tenancy agreements due to discrimination.

Proving “Ongoing Commitment”

LGBT couples may avoid leaving digital communication trails for safety reasons in homophobic societies.
Fear of persecution prevents public acknowledgment of relationships, making traditional evidence harder to obtain.

Discretionary Decision-Making

Caseworkers assess whether a relationship is “similar to marriage or civil partnership.”
Lack of LGBT-specific training may result in inconsistent decisions for non-traditional relationships.

The Two-Year Relationship Rule

Strict requirements disadvantage LGBT couples who have had to keep their relationships informal due to legal or social pressures.

Financial Thresholds

Applicants must meet the £18,600 minimum income requirement.
LGBT sponsors may face additional economic disadvantages due to workplace discrimination.

Opportunities for LGBT Couples Under the 2025 Rules

Recognition Beyond Cohabitation

● The new caseworker guidance recognizes that couples may be unable to live together due to cultural or legal barriers.

Flexibility in Relationship Evidence

● LGBT applicants can submit alternative proof of commitment, including:

Communication records (e.g., emails, WhatsApp messages)
Travel records showing visits to each other
Statements from friends or family

Use of the Exceptional Circumstances Clause

● Applicants can argue for exceptions under GEN.3.1 if they face persecution, discrimination, or legal restrictions in their home country.

How LGBT Couples Can Strengthen Their Partner Visa Applications

Gather Comprehensive Evidence

1. Provide diverse documentation to prove your relationship:

Screenshots of messages and calls
Flight itineraries and hotel bookings from visits
Affidavits from close friends or family

Explain Cultural and Legal Barriers

2. Clearly document any laws or cultural norms preventing cohabitation.

3. Use news articles, human rights reports, or official documents as supporting evidence.

Seek Expert Legal Advice

4. Immigration lawyers specializing in LGBT visa cases can:

Help present strong evidence
Identify exceptional circumstances
Challenge unfair refusals

Stay Informed on Policy Updates

5. The Home Office frequently updates immigration policies.

6. Regularly check for changes that could affect Appendix FM partner visa applications.

The 2025 updates to Appendix FM provide greater flexibility for partner visa applications, but LGBT couples still face significant challenges due to cultural, legal, and evidentiary barriers.

By compiling strong evidence, understanding caseworker discretion, and seeking expert legal advice, LGBT applicants can increase their chances of success.

Need help with your UK partner visa application?

At Arona St James Solicitors, we specialize in LGBT immigration cases and can help you navigate the complex partner visa process.

If you need help, we are happy to assist and support you through this process.

Please get in touch with us on 0208 175 5000 or email hello@aronastjames.co.uk

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Marcos Fournier

08:39 06 Oct 17

Dear Arona, I'd like to share a few words to express how extremely happy my Husband and I are with your services. Right from the outset, I knew that we could entrust you with my immigration case. You are very professional, your attention to detail is remarkable and your extensive experience and in-depth knowledge of the Immigration laws, regulations and administrative processes in the UK are exceptional. Most of all, we felt you could lead my immigration case to a successful completion because you are extraordinarily passionate about your job. I particularly appreciated the fact that you were very accessible, you took the time to answer all our questions and gave us clear guidance on how to manage the process in an efficient and successful way. Of all the law firms I have worked with in the past, I can say with confidence that you and your firm are the best in the field of immigration. Please accept our deepest gratitude for all the work that you did for us.

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13:23 10 Oct 17

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12:43 10 Oct 17

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22:27 27 Jan 18

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13:45 14 Mar 18

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01:06 29 Apr 18

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11:13 07 Jun 18

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14:42 09 Jun 18

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Jacek Stopa

12:49 16 Jun 18

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11:06 14 Jul 18

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22:32 17 Jul 18

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19:36 15 Aug 18

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13:53 17 Aug 18

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21:42 06 Nov 18

Dear Arona and your lovely team We would like to send our never-ending thanks and gratitude to you and your team for confidently securing the grant of extension of leave for my children and I. Your wealth of experience and knowledge of the immigration law has put our minds at ease during the whole process - you know what we were going through and you made it personal to you and for that we truly are grateful. You felt for us and we are going to say it again - we will be forever in your debt. Even up to the point where we may no longer require your services, we are so lucky and glad that we have gained a friend in you and will always be in touch. Arona StJames Solicitors is definitely the best out there if you want a tailor-made, professional, committed and most importantly a caring service. Arona, thank you again! Superb 10-star service!!! XXXX

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12:07 22 Nov 18

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Ampomah Boahen

09:51 04 Jan 19

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18:25 18 Jan 19

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Edirlan R. Marinho

21:56 24 Jan 19

Arona St James Solicitors is the place to go for every LGBT couple facing challenges posed by complex and often unfair immigration system. The case involved applying for EEA family permit for me as an overstayer. I have been impressed by Arona's thoroughness, which is matched by a clarity that made everything understandable, despite the obvious complexity. I also acknowledge her ability to balance the utmost professionalism with a human touch, which reassured and sustained me and my husband throughout this challenging process. It goes without saying that we will unhesitatingly recommend Arona to anyone in a similar situation to us.

Eslam Soliman

20:38 11 Mar 19

As an Egyptian who applied for asylum in the UK I met with several immigration lawyers. They were helpful to me but the most helpful, and the person who had the most in depth knowledge of both the conditions in Egypt and of my situation as a gay man was Arona St James. She impressed me because she knew exactly what information was relevant to my appeal and how to write an effective personal statement. I would therefore recommend her to anyone and especially to people from the Middle East who need an insightful and outstanding solicitor to guide them through this very difficult procedure.

Ye Naing

23:12 16 Apr 19

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Katie Matthews

19:45 05 Jun 19

Friendly. Approachable. Professional and Delivered. ...Made contact with Arona St James earlier on in the year. I have been dealing with Laila who has help with UK Spouse Visa for my Husband to join me in UK. The visa process is highly stressful however Laila eased the stress and took control of compiling our application and answering all my questions and I had lots. Reccomend this lovely firm to everyone and want to thank you for helping me bring my Husband home.

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21:22 04 Jul 19

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H Ghulam

12:22 08 Jul 19

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Nike Adedeji

06:12 11 Jul 19

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14:53 24 Jul 19

Highly recommend, very friendly staff and professional work , the Best solicitor ever , Thank you so much Emma, Arona and all the team .

sam gun

14:26 26 Jul 19

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Emilie Neuss

11:36 17 Oct 19

All members of staff are courteous, kind, hard-working, effective and efficient. They take care and time with each person and always help/answer any questions to the best standards. I always feel confident at Arona St James Solicitors. They have helped us with a Partnership Visa and then the renewal two years later. We already know that in another two years we will be back to renew again. We worked closely with Laila and Arona and have only positive thoughts and feedback for both. Thank you Arona St James for being professional, helpful and putting our minds at ease. We will see you again in a couple of years!

Maja Kovacev

14:30 31 Oct 19

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sema saba

19:21 29 Feb 20

Thank you Laila and Arona for your genuine and professional support throughout this stressful process of spouse visa application. with my continuous delays they still managed to process the application fast and efficient. I appreciate the attention and effort they have put for my husband's case. I would highly recommend them to anyone who is going through the same journey.

Adnan Alam

00:15 04 Mar 20

Thank You Arona St James Solicitors especially Laila for helping me with my wife's visa application. I would definitely use you again and would highly recommend you to anyone who needs help with applying for a visa.

Flori London

15:01 27 Mar 20

I was very impressed with the professionalism and service provided by Arona St James Solicitors throughout the entire process. Arona and her staff was responsive and attentive to any queries I had. Although my case was complex it went really smooth and after 5 weeks I got my positive decision by the HO so thank you guys and keep up the good work x

Jay R

12:16 25 Mar 20

Arona and her firm are fantastic. They helped me and my partner organise our papers for immigration efficiently and effectively so that all basis were covered for the application process. As a result my application for leave to remain went through without a problem. Not only that they are extremely professional whilst being totally empathetic at the same time. I couldn’t ask for anything more and I can’t think of anyone better for the Job. Excellent work A+.... Marcos & David

Tom K

14:36 17 May 20

I have lived in the UK for some time now and used other law firms, one did intervene, however he just took my money and sat on my case. Someone suggested, as I discussed my lack of faith in the profession I spoke to Arona as she is an exceptional solicitor and runs her own firm, her ability to look and turn a case around is second to none In her field and she cares about her clients. When I started with the firm I would admit I bugged her a lot , questioning things but this admittedly was due to my past experiences. At the beginning she prepared a plan and advised me and once she examined my case, the outcome was positive. I’ve got my stay rewarded quickly and I can say the best solicitors in the London area that I have come across. I must also say a big thank you to Leila, Leila is an amazing person and a plus to the firm.pls look no further, Arona St James Solicitor is the place to go.

Daniel Luna

13:14 24 Jun 20

Choosing Arona St. James to work on my case for asylum has been one of the best choices I’ve ever made in my life. I got in touch with them for the first time, being 22 years old. At that time, I had just finished my undergraduate degree and, even though I was planning to study a master’s degree for another year, I was very concerned about having to come back to Venezuela, my home country, once I finished my studies. At that point, going back to Venezuela would mean having to face the cruel political, social and economic crisis that the country faces today. Apart from this, being a gay man, I was at high risk of being discriminated against for my sexual orientation and even being victim of hate crimes, which are common in the country. From the very first meeting with Arona, I expressed all of my concerns and not only did she help me find viable solutions applicable to my legal status, but she also went above and beyond to assist me in every step of the process. Emma, who was assigned by Arona to help me with my case, was incredibly helpful and reliable, making sure all my questions were answered and guiding me whenever needed. Furthermore, Emma also accompanied me to all the meetings at the Home Office and stayed with me through the long waiting hours before my interviews. This not only gave me a strong confidence throughout the process but it also made me feel supported and cared for regardless of the uncertainty and fear of that comes with these types of applications. Now, I am happy to say that my asylum application has been successful and I got a very quick answer regardless of the pandemic. Undoubtedly, I believe this is partly attributed to the strong case that Arona and Emma helped me build for my application and the guidance they provided. They were always diligent and available, even through the Covid-19 quarantine period. This made the process of waiting much less daunting. I will always be thankful to Arona and Emma for all the support they’ve given me and for helping me to secure a stable future, in a country where I can pursue my goals regardless of my political opinion or sexual orientation.

Megumi Sato

19:24 03 Jul 20

To try and obtain a settlement visa during a Covid lockdown was going to be a challenge, but Arona and her team did just that. She had the patience, expertise and access to key people in order for my application to be processed quickly. She understood our urgency and explored every option wherever we needed it. We highly recommend her with great confidence.

amara toure

12:14 04 Sep 20

I have lived in the UK for over 10 years relied on other solicitors but this firm changed my life, worked hard during this pandemic to help me successfully win my case and I would always recommend this firm as brilliant set of solicitors to work with expertise is formidable and very outcome based. I had the head of the team Arona Sarwar and her caseworker Emma work together to secure my win. Highly recommend

H Ellis

20:52 04 Sep 20

I have known the solicitors at Arona st James for over 20 years they have been providing excellent legal service to their clients. I first went to Arona over 20 years ago and regularly send clients and it always a pleasure to drive all the way to London to meet with them. The experience I had with the company was outstanding and everyone I’ve sent have always said that they helped them when they said they could. I would not hesitate to recommend their services to my family and friends and if you want court of protection services family or immigration help they are leading the way. Super stars

Moksud Chowdhury

14:05 22 Oct 20

I know Arona for more than five years, and can say that she is an expert solicitor for immigration law. Arona is not just an expert and professional but also a good human being. The moment I stepped into her office in 2015 and talked to her, then I realised I am in a safe hand. After that, I never look for another solicitor. Arona showed empathy and worked on my case so professionally. No wonder she won my case and gave me a peace of mind. Recently she supported me for ILR application, and it has been successful. She helped me throughout my struggle and acknowledged my stress. I got inspiration from her work. If you are looking for an expert solicitor who is exceptionally professional and empathetic towards the clients, then I would definitely recommend Arona.

hsien-yu niu

06:22 29 Oct 20

Highly recommended! Super nice and patient! For visa applicants who are struggling with massive forms and papers, they are incredibly helpful!

Claudia Echegaray

17:04 03 Nov 20

We found Aronna for make family application for UK, from the first met until she could get done our application she gets involved with us to finish her process, not only contacting us for every detail but also at every opportunity to tell us that everything continues to advance as it should be, despite the quarantine and with the complications of working from home she was always willing help us and take our case very fast. Thank you Arona for your professionalism and empathy towards us. We will come back to do other documents with you for sure.

Asamoah Bismark

17:10 03 Dec 20

Arona and her colleagues are professionals, they handled my case professionally. My mother was ill during this covid-19 period, I needed help to go and see her where by my documents were with the home office. Arona and her colleagues helped me and turned my situation around and solved my problem for me. I am sincerely grateful. A big Thank you to Arona and her colleagues.

Tressa Hosten

23:50 18 Dec 20

My husband came to England in February 2019 after our marriage in September early that year. He was preparing to return home to apply for leave to remain in the UK according to normal procedures by the British government, but was unable to leave due to COVID-19 in March 2019. We contacted Arona St James solicitors who was recommended by a friend. She quickly came to our aid. She took personal interest in finding out our Financial and legal circumstances and she helped us to get past our financial barriers which would have prevented us from progressing. Arona used her legal skills to convince the authorities and adjusted things in such a way that my husband didn’t have to return to Grenada. All legal matters were settled right here in the UK due to her expertise. Arona went above and beyond to ensure that all matters were taken care of within a short period of time with both me and my husband having very little to do. We strongly recommend Arona St James solicitors to anyone who would like a high Standard of service from a legal representative. We are very happy customers!

Marjory Keek

12:59 24 Dec 20

Arona and Emma have been so helpful and efficient during my application. I would recommend them to anyone who needs an Immigration solicitor. Friendly, professional and to the point. Everything is explained well, all concerns are addressed realistically and feedback is prompt. 10/10

Perla Kotorri

14:17 24 Dec 20

Excellent highly recommended Arona solicitors for me they are the best in London I had so much help from Arona and her stuff she done it very quickly from what I was expecting she did help me a lot becouse I had no idea what to do and she was very nice to me and helpful and always she have smile face and never upset she was like friend to me not like client, even I did not understand nothing she was very good I got my kids answer to converting them to British citizen no even 1 month and was the pandemic everything close and was not a lot off people working. I have to say a big thank you to MISS Arona for helping me you are very lovely women and you always helped me thank you so much. I will never change you are the best solicitor in this country thank you dear

kingsley Akana

18:27 15 Dec 20

These Ladies are the best. Imagine calling after the first day and they remember every single details about your case. I mean that tells you a lot. Your case means alot to them, you are not just a case number but a real person needing legal support. I would recommend them anyday anytime

Abraham

10:24 03 Apr 21

5 year I tried to do a spouses visa for my wife with another lawyer we spent more than 4000 £. until Arona took our case she solve it in less than 5 month. Thank you very much Arona.

Salah Khalili

08:20 06 Aug 21

SKILLED WORKER SECURED I had a difficult and complicated application for Skilled worker visa that has been approved, thanks to the knowledge and professionalism of Arona in handling our delicate case. Words can not express my gratitude and appreciation for all involved. VERY HIGHLY RECOMMENDED

Dylan Taylor

07:55 11 Aug 21

Arona assisted us with our indefinite leave to remain, guiding us through the process which is not made very clear online, so it was a great help and in the end we achieved a great result!

Animesh Sarkar

09:46 02 Jan 22

Arona went the extra mile to support our complicated visa application even though we are based out of different territories. During the pandemic she dealt with our case very efficiently and was quick in her response. She knows her job really well and is very reliable when it comes to complicated matters. Highly recommended

Seneca Saunders

12:08 19 Jan 22

She’s the best. Full stop.

Adiba Hashim

09:35 07 Mar 22

Arona and her team did an outstanding job with my application. They are professional and work extremely quickly. They always answer your questions and provide reassurance when things can get complicated. Arona in particular is way ahead of other immigration lawyers and knows the nitty gritty and what is actually required to get a successful application through. HIGHLY recommend her for anyone requiring citizenship, ILR, spousal visas for immigrating to the UK.

imohamme5

18:24 21 Mar 22

Absolutely 100% recommend Gillian. Such an amazing caring compassionate professional lawyer that has helped me so much. Words cannot even come close to how much gratitude I have for her. Some people really are angels

Jereen Huda

17:35 05 Apr 22

Very informative. I would highly recommend Arona. She gets straight to the point and is very understanding.

noelia villafane

07:48 14 Apr 22

I am very thankful to Arona and her staff for doing my application with a successful result. They were very reliable, supportive and helpful at all times with my EAA post Brexit. She did my application and I had her immediate response every time I needed her advice. I would recommend her and I would definitely count on her for any other matters I may need in the future.

Nadia Naidoo

20:34 24 May 22

After previously having dealt with many so called “solicitors” , I have had the most amazing experience with Arona St James Solicitors. I was assisted by Laila, everything worked so efficiently in such a timely manner. I wish I had started here and not wasted time and money elsewhere. Thank you!

Emerson Sinclair

17:20 13 Jun 22

Arona and her team really worked so hard to get my application approved. She has been very supportive and extremely professional. Would recommend to those who are seeking asylum

Kanica J

06:10 29 Sep 22

Laila and Arona were absolutely Godsend! She was not only attentive and caring but was also able to rectify mistakes made by previous solicitors. She answered every single question and supported me every step of the way.I highly recommended her! She is truly amazing.Thank you again Laila

Ilya Paveliev

16:04 11 Oct 22

My family have been clients of Arona for many years and we simply cannot recommend her services highly enough. Arona and Danisha have successfully assisted us with the most complex UK immigration process. Their knowledge and ability to achieve positive results is second to none. Thank you! Ilya

Lara Bishop

19:03 17 Oct 22

Incredible legal team, Arona is a miracle worker. She helped me deal with a very complicated asylum seeker's case. I've never seen a case go so smoothly and quickly and I deal with a lot of refugees. Her knowledge around the immigration system and her contacts at the home office are astounding, highly recommend her

Kat P

19:25 19 Nov 22

Renewal was done smoothly and got it in no time. Excellent service provided by Arona st james solicitor. Massive thank you to Laila who dealt with all my queries and overlooked my application efficiently and adequately. If you want a quick and effective process for you applications, look no further

Riccardo Parrino

15:33 29 Nov 22

We received Arona’s contact from a friend and I was astonished from those reviews. I have to say, their help and efficient work were a key factors for the achievement of our case. I strongly recommend to be in touch with them, especially with Laila Mahen: she’s the solicitor you’re looking for. She’ll guide you step by step, your investment is worth for your life.

semus mhmd

11:46 09 Dec 22

Gillian was very professional and meretricious when dealing with my mums estate after she passed away. She was helpful and engaging throughout get my tax done to 0 in no time for spending time and looking at allowances both current and historical, in a couple of weeks the probate was completed - thank you to Arona St James solicitors for all their help and advice during this difficult time.. Imdiaz Mohammad...

Mick Mick

22:13 08 Jan 23

I would like to say a huge thank you to Arona and Danisha for being a great professional solicitor. I am grateful and I would highly recommend. They were responsive and attentive to any queries I had. My case was complex , however it went really well. I went for biometric at 11 :15 and I received a call from Arona that I had been granted at 16.00 at the same day. I could not believe that I have been granted in a matter of 4 hours. Well done to Arona and her team. Highly recommended them. Eduart

Howard Michels

13:40 31 Mar 23

Just successfully completed a Marriage Visitor visa. It's a very challenging, arduous and complex process. Trying to interpret what is required is difficult. I made a few mistakes and omissions. I'm sure I would not have been able to do this without Laila's direction,support and overview of the entire process. It was very helpful that she was avaliable to answer my telephone calls and make immediate replies to my email questions. I'm very happy with the service provided. So I shall continue with Arona St.James and engage Laila with the next stage of the process.

Milena Vukosavic

09:16 30 May 23

This legal team was wonderful to work with and helped us get through an expedited dependent visa process from Serbia within 5 working days! Would definitely recommend to anybody who needs immigration law help.

Shachindra Nath

10:24 05 Apr 23

Arona and her team went above and beyond in helping me with my immigration matter. Arona is an exceptional lawyer and an even better human being.

Ash Nic

22:26 17 Jul 23

I had the pleasure of meeting Laila at Arona St James Solicitors back in January when I visited their office to inquire about a spousal visa for my husband. From the very beginning, Laila impressed me with her professionalism and knowledge. She explained her role in the process and provided me with the necessary information regarding the costs involved. After our initial conversation with Laila, we were scheduled for a consultation with Arona herself. It was during this meeting that we discussed the complexities of our case, especially considering that my husband had been refused a visitors visa twice before. Despite the challenges, Arona offered us sound and honest advice, which immediately put us at ease. Feeling confident and comfortable with the expertise of Arona and her team, we decided to proceed with Arona St James Solicitors for our spousal visa application. Laila took charge of the process, and we submitted all the required documents and payments in mid-April. Today, on the 17th of July 2023, we received the fantastic news that our spousal visa has been accepted! We are absolutely overjoyed and immensely grateful to Laila and Arona St James Solicitors. Their dedication, attention to detail, and hard work made this dream a reality for us. Throughout the entire process, Laila demonstrated professionalism, efficiency, and exceptional communication. Her guidance and support were invaluable, and she kept us informed every step of the way. We could not have asked for a better experience, and we owe our successful visa application to Laila's efforts. I highly recommend Arona St James Solicitors for their immigration services, and especially commend Laila for her outstanding work. If you are seeking expert immigration advice and a team that genuinely cares about your case, look no further than Arona St James Solicitors. They have helped us achieve a significant milestone in our lives, and we are eternally grateful. Thank you, Laila, for making our dream come true!

Arnold Kawuba

12:48 01 Nov 23

I honestly cant think of a better solicitor than Arona. At a time of fear where the UK Government was really turning away or denying many asylum, cases, Arona put her best foot forward for us, leading to a win in record time of slightly less than 2 years from when we applied to approval with various other milestones such as getting us a right to work after year 1 of a pending application. Arona always told us " I will fight and fight until we get a win because you must be protected". Not only was she extremely professional, Arona exercised a great sense of compassion and humanity through out the process. She cared about us as people and our well-being throughout the process. Its very clear that Arona doesnt just do her job for money-- she is very vested into the clients experience and ensuring above all that everyone's rights, especially human rights are respected and upheld. Arona was always available when we had questions--I dont re-call waiting more than just a couple of hours to receive a response from her. Arona clearly understands the law very well and has experience with home office so we were very prepared for all the interviews. The asylum process is extremely complex and I would really recommend using a solicitor, of course no other than Arona St James Solicitors. Thank you Arona for all you did, from the very bottom of our hearts. You are a star :)

Sella Saleemi

18:54 08 Nov 23

Many thanks to Arona and Laila! Thanks to their dedication and help my husband and I will finally be able to close the gap after three and a half years long distance. You have helped to change our lives, and we are so very grateful. I met Arona in April this year for an initial consultation about whether we would be able to apply for a spousal visa (entry clearance). I was very nervous, and I didn’t know where to begin, and she talked me through my case and explained the process thoroughly. Arona has a wealth of experience and liaisons with the home office herself which was reassuring. She is personable, genuine and kind, and it was a welcome change to the lawyers I’ve come across before. She is honest and will tell you the truth about whether your visa application has a good chance of approval or whether you need to take additional steps before she can take on your case. Arona assured me that she would fight for our case, and I was able to get hold of her on the phone whenever I had questions. We proceeded with our application and Laila was assigned our case. She supported us through every step; best solicitor I have ever worked with! She is efficient, organised, knowledgable, and easy to talk to. Her communication is very prompt and I never had to wait more than a few hours for a reply via email. She even offered to help me through the application/ uploading documents in the office because I was finding the process overwhelming. When we had a problem with submitting the application online, she persevered until it went through. I can’t thank her enough, she did a brilliant job and was a pleasure to work with. Laila and Arona were a brilliant team, and we owe our successful outcome to them. They understand that immigration cases can be daunting with a lot of emotion attached to them, and they help you to feel at ease during a stressful process. They’ve helped us immensely, and we would definitely recommend their services. Thank you once again!

beebidex

20:24 21 Nov 23

Laila Mahen of Arona St. James Solicitors We're so impressed by your ability to handle our immigration matter with efficiency and professionalism. Your work was exceptional. You went above and beyond, and your attention to detail really shows in the final result. We just wanted to let you know how much we appreciate your expertise. Your knowledge and experience have been invaluable to us, and we're grateful for your service. Andrew & Abidemi.

Onyeka Aniekwena

09:12 28 Nov 23

Update on this case below in 2023 and Finally I have received my British Citizenship, one will think that it will be an easy process, as I did try and do this myself, but due to previous immigration history, I got refused, however Arona contacted out of the blue, as she had previously helped me with my asylum case. She had monitored the changes with home office and was able to know the case in her files, which such changes will impact. It is a no brainer what the outcome will be, as I have just received my British Citizenship. I will definitely recommend this service and any case, Arona cannot handle, that means no solicitor in the UK, will be able to handle that case. This firm the best around and they have guided me, to end of my journey with immigration I found out about Arona St James through the stonewall website. This was the time I was in a very critical situation, where I have almost exhausted all options with another law firm that was recommended by THT and I have been battling immigration for over 4 years. When I walked into Arona's office and showed her all my paperwork, both replies from the Home Office and the court rejections. She was dismayed with the work my previous immigration solicitors have put in my work. My previous immigration lawyer always told me that I will get thrown in detention once I applied for Asylum and the possibility for the Home office granting me stay is very low, and the only hope I have is through the courts. However with Arona, she takes every case, I mean every as one of her own. She spends days and night on your paper work. Does not take much work load (client cases), hence giving paramount attention to each individual case. She has a team of lawyers that discuss over your case, hence identifying the pros and cons and the best course of action. You will feel so happy when you know that a lawyer is putting much effort in your case that yourself. She gives the best advice and will always stick with you, till the case have been won. Many clients go to her when their case have almost been exhausted, which I think should not be the case, but even at this she still has a 99% win record, in fact does not take up your case, if she knows that she cannot win it. I won my case, which I have been battling for over 4 years with different law firms, at one attempt with Arona, not through the courts but at first sitting with the Home Office. I did not go to detention , because she made my case so strong and the truth was magnified. I recommended her to another friend of mine who has been in a similar situation as me, she once again, smashed his case. Winning your case is not the end point with the firm, because they keep in touch with you, in some way, making sure that you sucessfully integrate into the society, and are always there for any client. I highly recommend this law firm, I see no flaws in their system. I am not used to writing recommendation or even youtube comments but because of how confident I feel about this, and how they saved my case and made it looked so easy, I just had to write this and hopefully, this will help someone that will read my story.

Kiki Boo

22:37 20 Dec 23

Michelle Fuller Arona and her staff were highly professional, it was client focused. I was kept up to date on every process of my application. I was also guided by the Home Office policies and procedure to ensure that my application was completed accordingly. The organisation is very efficient, organised and have a very strong knowledge base.They are easy to communicate with and are very prompt with their responses. I would highly recommend this firm to any one considering making an application to the Home Office. I am very happy and delighted with my outcome.

Júlia Marmund

12:24 30 Jan 24

Arona is an excellent solicitor, has supported me and my family with applying as a skilled worker dependent route from Brazil with an EEA child as well, two processes, managed with care and precision on orientations, always responding to our questions, guided and successfully helped us to achieve such important step of our lives. Thank you very much!!

21:03 13 Feb 24

Arona has truly changed my life for the better and pushed for my case to be heard and taken seriously. I could have never asked for a better lawyer. I felt supported by her and her team every step of the way. Whenever I felt anxious, they were quick to reassure me that i am supported and have much experience with cases like mine. Through talks with UKVI, they were able to expedite a decision on my application. It is extremely rare to find an agency that would not only decide to work with LGBTQ+ identifying refugees in danger, but also offer thorough and CONSISTENT support, understanding and an environment where they feel safe. Thanks to Arona and her team, I got granted. I would recommend Arona St James solicitors to any LGBTQ+ identifying individuals/immigrants in danger who need the support of human rights lawyers.

Paul Powell

14:41 04 Apr 24

I've had excellent experience working with Arona. She is utterly professional, well informed, articulate and approachable. She responds quickly, takes time to explain and treats you with kindness and respect. Highly recommended.

14:35 15 Apr 24

Arona has been extremely professional in her dealings. I paid her an initial consultation fee. I sent her all my documents and she reviewed them. She was honest and upfront and gave me a detailed reasoning on my case. She felt that my case did not fall within the parameters I was applying for. She offered to refund part of the fees I had paid her. I did not ask for a refund. She volunteered the refund which I gladly accepted. I will definitely recommend her.

Ricky

13:49 16 May 24

I have known Arona Sarwar, Solicitor, for over 5 years, and she handles all my immigration affairs and other advice when I need it; she is supportive, highly knowledgeable and a very tactical solicitor. Her staff are friendly and also assist, so you feel supported by her team. I have just got my British Passport and now run a successful small business in London. I highly recommend those applying to seek her advice, as she is one of the best immigration solicitors out there and should be shouted about a lot more. I celebrate Arona St. James Solicitors as a firm enriched with diversity, my money goes to support the right business with huge expertise and will not be forgotten from my side, highly value this firm.

Sundas Hanif

22:54 03 Jun 24

Best solicitor around locally for immigration !!! I was so nervous and had been doing the rounds with lots of different solicitors giving me conflicting information as my Life in the uk test certificate had been lost. After meeting Arona and explaining my situation she was absolutely crystal clear on how to go about my case and I entrusted her with it. Needless to say I have received my application and am delighted. Thank you for all your support throughout. Arona you really was as professional and knowledgeable In my immigration matter.

Zahra Lawrence

06:20 01 Oct 24

Arona St James Solicitors provided us with exceptional service in securing our visa. Laila Mahan was not only highly knowledgeable and efficient but also incredibly friendly and kind throughout the entire process. She made everything feel easy and stress-free, always taking the time to explain things clearly and with a personal touch. We are truly grateful for her support and highly recommend Laila and the team at Arona St James for their excellent immigration services!

SILK & FRILLS

15:09 01 Oct 24

Simply the BEST! I cannot recommend Arona and her team highly enough. After previously managing my own applications and making a rookie mistake that led to unnecessary delays, I entrusted my case to Arona, and it was the best decision. The process was handled seamlessly, with a high level of professionalism and expertise from start to finish. The service, knowledge, and expertise are truly unmatched.

Alberto Mario

09:39 03 Oct 24

I recently had the pleasure of working with Arona St James Solicitors for my wife’s spouse visa application, and I cannot recommend their services highly enough. From start to finish, the professionalism and support I received were exceptional. Laila, who handled my case, was particularly outstanding. She provided clear guidance every step of the way, making a potentially stressful process much more manageable. Her attention to detail and thorough understanding of immigration law were evident, and her compassionate approach made me feel supported throughout. I also want to thank Arona, who first made contact with me and set the tone for the excellent service that followed. The entire team at Arona St James demonstrated a genuine commitment to their clients, balancing expertise with a human touch. I am incredibly grateful for their assistance and highly recommend their services to anyone navigating the visa process. Thank you, Arona St James, and especially Laila and Arona, for your invaluable help!

Adam Tengku

20:00 26 Oct 24

Arona has been a fantastic support, providing great guidance through both a case for indefinite leave to remain, and a naturalisation one. In both cases her support, knowledge and especially her insider knowledge of the home office was a critical part in making the best case possible and in both instances our results were processed successfully and extremely quickly. Arona also treats us like people, not just cases, and that coupled with her expertise makes her an excellent choice for anyone looking for legal immigration help.

Kassa Deressa

17:24 27 Nov 24

I cannot recommend Arona St James Solicitors highly enough! Throughout my case, their wise counsel and compassionate expertise have made a significant difference. They consistently went above and beyond, following up with UK local authorities when things went wrong or were delayed. Their responsiveness was exceptional; they were always available to answer my questions and provide updates. Their dedication to ensuring everything was handled properly provided me with peace of mind during a challenging time. Thank you for your continued efforts and support!

Ylber Likcani

21:08 01 Dec 24

Hey everyone I got my visa and all was done as I was advised no let’s try this and see this time unlike other solicitors, I was Living in fear married with a child and just had given up. I ended up listening to the wrong people and following their advice and after speaking to a good friend they recommended Arona. She was quick to advice and I was not happy about returning home to apply she reassured me but I had heard such bad stories from others about going back home to apply for your immigration visa as a spouse to an EU who was not still settled so hesitated. I eventually plucked up the courage, as I had lost my heart in other solicitors, and followed the advice. Amazingly I just got granted I can come back to the UK and live my life with out fear and just be with my family and grow. All the time I wasted is there and part of my life but this is positive and done by the wonderful super hero solicitor Arona effortlessly. I felt supported as Arona and her team were just brillant. Highly recommend Arona St James solicitors to all those who are looking for a bespoke outstanding law firm with an experience in winning team of exceptional immigration solicitors based in London. I lived outside but it was still easy to connect.

Martial Kouadio

19:57 22 Dec 24

I recently used the checking-in service offered by Arona St James Solicitors for my British citizenship application, and I was thrilled with the results. Arona Sarwar checked my application for merit and eligibility, ensuring every detail was in order once I had provided all the necessary documents. One aspect that particularly stood out was her assistance with a challenging question about my marital status on the form. Despite the seemingly straightforward nature of the question, I was uncertain about how best to answer it to avoid any doubts from the Home Office agent reviewing my application. Arona provided me with two clear and simple sentence options to address this concern. I submitted my application on August 20th, 2024, and by October 7th, I received an email from UKVI confirming that my application had been successful. The entire process was efficient, and stress free, thanks to Arona’s guidance. This wasn't my 1st positive experience with Arona St James Solicitors. They also successfully assisted me with my settlement application in 2019, providing the same level of expertise. I wholeheartedly recommend the checking-in service provided by this firm.Their attention to detail and efficiency at untangling complex situations truly set them apart. If you are looking for reliable and efficient assistance with your immigration matters, look no further than Arona St James Solicitors. Thanks Arona for making this process easy and ensuring my success!

Joanne Fitzgibbon

17:33 01 Jan 25

HIGHLY recommend Arona St James Solicitors for their probate services they gave me exceptional private client services. EXTREMELY impressed, splendid people to deal with, Arona & Gillian always got back to me, nothing was too much trouble. I had just lost my late mother and Gillian Hutchfull really helped me through the process of dealing with the Probate. It was made seamless and the tax position was clarified, easing my mind as an executor, the next steps were clear which lead me through a difficult time. They were absolutely AMAZING. I completely trusted their sound judgement and they made the process so much easier due to their professional standards and the expertise Gillian showed with great understanding and a very sympathetic service. I felt supported by all the staff, they answered my questions replied to my emails / calls and their advice was easy to follow. If you are looking for a wills, probate Solicitors I would highly recommend them as they go the extra mile in giving great care and customer service.. this really is the place to go. Nothing was too much trouble and it goes without saying I highly recommend Arona St James Solicitors. Thank you so much Arona, Gillian and all the team for the great probate services.. truly brilliant law firm in East London. I was glad to use a local firm that is committed to working for all demographics and is such a diverse law firm. EXCEPTIONAL service throughout... You can not get better !!!

Anna Z

08:30 08 Jan 25

I received first-class and outstanding people-centered service from Arona St James Solicitors. Arona and her team combine deep expertise with a soft, professional approach, making you feel supported every step of the way through your asylum case. It genuinely felt like having a family fighting for me, truly there for me in every sense. Their office is LGBT+ friendly, it is a safe and relaxed environment to discuss any aspect of the case. Arona won my case on the first attempt, and I cannot thank her and Gwan enough for giving me the chance to rebuild my life in the UK. If you're seeking dedicated, compassionate, and top-tier professionals, I truly recommend Arona St James Solicitors. All the very best to everyone going through their cases x

Herienta Agwa

09:11 15 Jan 25

I cannot recommend Arona St. James highly enough. She assisted my wife and me with our joint asylum application, navigating an incredibly complex and stressful process with skill and dedication. Despite the pressures and chaos being manufactured by the Home Office, Arona was a steady and supportive presence every step of the way. From the very start, we received quick replies, a clear plan of action, and consistent follow-up throughout the process. Her professionalism and expertise gave us the confidence we needed, even though we initially had very little understanding of the intricate legal issues involved in our case. Arona made us feel supported, listened to, and reassured during a time when we truly needed it. If you're dealing with a joint asylum application or any other complex immigration issue; I highly recommend reaching out to her. Her work speaks for itself, and writing a review like this is a small way to highlight the exceptional service she provides. Thank you, Arona, for helping us through one of the most challenging periods of our lives. You’ve made a real difference, and we are so grateful for your guidance and support.

Andreas Bräm

01:47 30 Apr 25

The people of Arona St James Solicitors have recently helped us to achieve the unmarried partner visa and I have found their service to be very competent, friendly, communicative, human and motivating. Thank you for your work and help. Would definately recommend them further!

Ivan Conte

08:12 14 May 25

We had a great experience with Arona St. James Solicitors during my wife’s family visa application, which was ultimately successful. Our case was handled by Laila Mahen, who was not only incredibly knowledgeable but also consistently kind, patient, and clear throughout the entire process. We truly felt supported every step of the way and would definitely recommend their services to anyone navigating immigration matters.

kheteja hussain

12:52 16 May 25

HIGHLY RECOMMEND the best lawyer I have ever dealt with Arona and Gwan have both been super in helping me and my husbands immigration matter, Arona was available anytime I needed to message or call her and her team has done a brilliant job in helping my partner with his smooth transition back to the UK I would highly recommend her she has been like a family to us putting our minds at ease in time of need! Excellent work from Arona st James solicitors!!!!

Nikolay Dolgov

19:53 11 Jun 25

I wanted to say thank you to Arona, who is very highly skilled and professional! She helped me with a very difficult legal case, handled everything perfectly, and all turned out well for me. I am very happy with how much thought and care she put into my situation, and how much support I received from her throughout the whole process. I do not know what I would've done without her, and I will definitely be asking her for help again if I ever need it! Thank you so much!

Mikko Tamminen

18:37 10 Jun 25

I’ve used Arona St James over the years with Home Office applications however this time they supported me with challenges I was facing with HM Passport Office. Great service overall with fast email responses and a results-oriented approach. Highly recommended!

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